All companies promise great customer service, certainly all our competitors do. But truly great service takes truly great resources. That's why, at Mitsui, we've been dedicated for more than fifty years to developing and refining our business resources to deliver the very best service in the food business.
Mitsui Foods' product sourcing capabilities, distribution logistics systems and customer support services are without peer in our industry today. As a result, our customers can feast from a banquet of resources and services to satiate their business appetites. Here is a tasting menu of our resources and services. You can order a la carte or enjoy the full banquet. All special requests will be honored. That's the Mitsui way.
UNEQUALED INDUSTRY EXPERIENCE Nobody knows the global food marketplace like Mitsui. Our experience spans five decades and our expertise every facet of the food business. We can help guide you through the ebb and flow of crop growing cycles, the vagaries of commodity markets and the challenges of cost efficient distribution and inventory control. We can even help you with trend spotting, product planning and menu development.
With Mitsui, you cannot only source the best products in the world, you can tap the best brains in the business.
UNMATCHED SOURCING CAPABILITY In the global food business, it all begins at the source. And, at Mitsui, our people have been living and working in the key sourcing regions around the world for generations. We know the best producers and packers and have long-standing relationships with the best of the best. We also have multiple back-up sources for all our primary suppliers. We have on-site quality experts to ensure the absolute consistency and uniformity of our products. And, we have the strength of size and reputation to secure the best deals for our customers.
So, when it comes to sourcing the best products in the world for the best value in the marketplace, select the best source. Mitsui is your global connection to the world of food.
UNPARALLELED PRODUCT QUALITY Mitsui is widely acknowledged as producing the best quality products in the business. And that's simply because we practice the best quality assurance program in the business. Our on-site quality control experts around the world monitor and inspect all our products to ensure they meet our rigorous quality standards. And if they don't, we don't take delivery because quality is not a convenience, it's a commitment at Mitsui.
So, whether you choose to source the very best in our premium
Empress brand. Or our pure and additive-free Pacific Premium brand. Or even commission
us to customize a private brand to your own exacting specifications,
you can rest assured that Mitsui always delivers quality you can count on.
UNRIVALED DISTRIBUTION LOGISTICS Everybody knows that dependable distribution is mission critical in the food business. But nobody knows how to do it with the unrivalled planning precision, fail-safe reliability and cost-efficiency of Mitsui. We've invested more than 50 years in developing, refining and perfecting the most advanced inventory planning and distribution logistics system in our industry. It is a fully integrated supply chain management system that constantly calibrates inventory levels, monitors order flow and projected demand depletion rates, and initiates the optimum re-order cycles to ensure our customers always get what they need, when they need it.
What's more, Mitsui systems also cater to the financial appetites
of our customers. We save you time and money with the order processing
and management efficiency of our proprietary Electronic Data Interchange
System (EDI). We minimize your shipping costs with our customized
Traffic Management System (TMS). We simplify billing and payment processes
with Electronic Funds Transfer (EFT). We short stop problems with
our state-of-the-art tracking and tracing technology. And we offer
a full menu of cost effective warehousing, inventory control and distribution
alternatives. So, if you want a distribution supply chain you can
truly trust, link-up with Mitsui. Nobody delivers like we do.
UNSURPASSED CUSTOMER SERVICE
At Mitsui, we know what it takes to satisfy customers. After all, we've
been successfully satisfying the best and brightest companies in the
food business for generations. And it's simple, really. We simply
treat customers the way we want to be treated. We listen to their
needs and problems. We provide answers and solutions. And we always
deliver on our promises.
At Mitsui, unlike our competitors who offer standard "cookie-cutter" services, we customize our customer service to cater
to the specific needs of each and every customer. You are assigned
a dedicated account management team who will help you make the most
of Mitsui's full pantry of customer service resources. They can help
you structure the most cost-efficient product sourcing strategies.
They can help you with distribution logistics and inventory control.
They can help you with product planning and menu development. And,
if there is ever a problem, they will always be there for you. You see,
at Mitsui, we sell food. But we deliver satisfaction. That's the Mitsui