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All companies claim to be leaders and innovators. But, at
Mitsui, we have a 50 year legacy of leadership and innovation
in the global food industry to prove it.
Mitsui innovations in products, quality assurance, distribution
logistics and customer support services have not only helped
build our business, they have served to revolutionize the
way worldwide foods are grown, sourced, processed, packaged,
shipped, warehoused, distributed and sold in the marketplace
today.
Mitsui innovations have consistently improved the quality,
variety, and availability of global food products in North
America.
Pioneered quality control standards and practices in food
processing factories around the world. • First
to have full-time, on-site quality assurance experts. •
Introduced new and different kinds of foods to
the North American culinary palate: hearts of palm, water
chestnuts, mandarin oranges, mangos and more. • Our
Empress brand was the first to introduce tuna packed in water
and low sodium tuna to meet the demands of health conscious
consumers. • First
to introduce a tropical fruit salad and other naturally sweetened
fruit products as healthier alternatives. • Leader
in upgrading can packaging technology for greater shelf-life
and pioneer in developing the new pouch packaging for greater
convenience.
Mitsui Revolutionized the dependability
of distribution logistics in the global food industry.
Created state-of-the-art software systems to provide fully
integrated supply chain management of entire distribution
stream, from factory to customer. • Developed
full circle Electronic Data Interchange (EDI) to streamline
and lower costs of order processing and management. •
Designed customized Traffic Management Systems (TMS) to secure
lowest cost shipping options for our customers. • Created
advanced tracking and tracing technology to monitor order
status and short-stop problems.
Mitsui set the standard of excellence
in customer service for our industry.
Countless innovations, big and small, in sourcing, quality
assurance, distribution logistics and technology support systems
have added real value to our fundamental customer service,
but we've done more. • Created
person-to-person service accountability with dedicated account
teams vs. the anonymous call centers our competitors make
you contend with. • Pioneered
regional warehouse distribution centers throughout North America
to be closer to our customers and lower their shipping costs. • Pioneered
just-in-time delivery and a whole new generation of flexible
and cost efficient warehousing, inventory control and distribution
service alternatives. • Instituted
Electronic Funds Transfer (EFT) to simplify the billing and
payment process. • First
to introduce full satisfaction guarantee or your money back.
Mitsui has contributed to the well being
of our world.
Pioneer in establishing workers' rights protocols in
all our contracted production facilities around the globe. • Leader
in promoting sustainable growing practices and recycling initiatives. • Pioneer
in dolphin-safe tuna harvesting practices. • Substantial
contributor to the common good in the communities we do business.
The fact is that Mitsui innovations have lead the way in strengthening
every link in the global food chain that North America enjoys
today. And just wait until you see what we have cooking for
tomorrow. Innovation is the Mitsui way.
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